Patient Reviews
Patient Reviews
If you're looking for a pain relief specialist who is trusted by Dallas area patients, you've come to the right place! Lewis Pain & Physical Medicine specializes in treating many types of pain at two convenient office locations in Frisco and Irving, TX. Board-certified anesthesiologist Dr. Jerry Lewis will work to address the source of your acute or chronic pain while taking a compassionate, detailed approach to every aspect of care. Find out what our patients have to say about us by browsing through our extensive list of reviews.
Reviews for Lewis Pain & Physical Medicine
"Super professionals!!! I have been with Dr. Lewis' & his staff for many years. My experience with them is second to none - A-1 practice!!!!"
"Loved all the staff. The gentleman I spoke the most with was extremely thorough answering any questions I had as well as one of the other staff members I spoke with to review what Dr. Lewis prescribed. I highly recommend Lewis Pain Clinic. Also, they get you in and out. There wasn’t any waiting around for hours."
"The staff remains exceptional. I have been a patient here for almost 3 years and have never had a bad experience. Erica (the RNP) listens carefully to address any concerns I might have. As a retired RN, I’m pretty fussy as to who I let take care of me. I can honestly “highly recommend” this group for pain management."
"Everyone is kind and happy to help! They’re ALWAYS on time or early which is a great relief! It feels good to be heard, taken seriously and have it understood that my time is just as valuable!"
"The entire staff is absolutely amazing! They truly care about you and try to make sure you’re taken care of!"
"Erica was professional and thorough and I appreciated her expertise."
"Great staff. Really helpful."
"Timely and efficient staff."
"Nice. Friendly staff."
"Treated well, everyone has been pleasant, very kind and professional. If you aren't getting your pain treated well, check them out, I think you'll be glad you did."
"They are very kind and very professional and they take time and listen to you...I recommend Dr.Lewis n his team to anyone..."
"I love this facility staff is awesome very courteous and professional. Always clean and neat."
"Everyone was great. They demonstrated professionalism, experience, they are very kind and caring people."
"Wonderful Office Staff. Literally waited five minutes for Dr.Lewis as compared to my other pain management doctor being an hour. Was very diligent in ordering the needed testing. Blessed to have found him. Now hopefully I can get my life back! Thank you!"
"Very professional, friendly and quick!"
"Welcoming practice. I was treated like a person. Not a drug addict."
"The staff was very helpful. The procedure went through smoothly. The Nurse explained to me exactly what the procedure involves. On the whole I was very happy with my experience."
"The staff is always pleasant and professional. Appointments are always on time and as a patient, I never feel rushed and my questions are always answered. Lovely facility!"
"PA, Erica is such a wonderful partner in my health!"
"I appreciate the effort that the people that I saw, and their competence"
"Quick in and out with knowledgeable staff."
"Erica is knowledgeable and so easy to speak with. Chronic and sometimes excruciating pain is hard enough to live with, but having a doctor who really cares makes it easier. The entire practice exceeded my expectations. Thank you for this experience and treatment plan. I look forward to hopefully getting my life back."
"Entire staff and Dr Lewis were all helpful, friendly, professional and caring. Very happy my physician recomended Dr Lewis and Staff."
"Very efficient office staff. Dr Lewis was to the point with his questions, diagnosis and treatment."
"I have been a patient for eight years. Even when I moved to Austin, I kept returning to this practice. Dr. Lewis in Frisco was able to see me within 2 business days of my request for appointment. I had an orthopedic ordered MRI in advance of consultation; Dr. Lewis rapidly diagnosed & performed my prescribed cervical spine injection within 48 hours after his consultation. The staff was very busy the day of my procedure but still effectively relaxed me during the ESI preparations. The registered nurses and anesthesiologist took added measures to ensure my safety, comfort and unique care in light of just having unrelated achilles tendon surgery three weeks prior. I am so grateful to Dr. Lewis and his professional office staff and his team of medical practitioners. Thank-you so much for caring and staying focused on my individual circumstances and adjusting care specific to my needs."
"I love the way they are managing my pain, with brilliant ideas and procedures . I am extremely thankful for them, as I was rolled up in a moaning ball for almost three years before I met them. But be prepared, have every question ready and every thought ready ! To catch them is to catch the wind! Sam is the best, and so is Erica."
"Super fast meeting which was perfect"
"Very timely and courteous!"
"Everyone is so friendly and professional"
"Very friendly and professional staff. And they get you in and out in a timely manner. Highly recommend!"
"Saw Dr Lewis on Thursday and he was so great to get me on the surgery schedule the next morning! Steroid injections in my back and already (2 days later) I'm feeling so much better! Almost pain free! His staff are also great...Jeanette, Sam and Rosie. So happy I found Dr Lewis!"
"Every person is kind,Friendly,and helpful! Great service!"
"Excellent staff. Extremely clean facility. The wait is only seconds!"
"Erica is compassionate and cares about my well being. It is nice to have someone in your corner to help your quality of life. Spends adequate time asking questions as well as answering my concerns. I am fortunate to have Lewis Pain on my side."
"Please Very Professional"
"I love the entire staff at Lewis Pain & Physical Medicine. They are always fast, friendly, efficient and will always handle any medical needs with care and urgency. They are truly a step above all other medical offices. I'm happy to be treated at Lewis Pain & Physical Medicine."
"Everyone is so nice and welcoming! Beautiful office! Erica is the best! Would highly recommend!"
"These folks are caring and know what they are doing. They understand that their patients endure constant struggles with debilitating pain that often creates situations where it's often difficult for them to be present or productive. I tried a number of other pain management organizations. They were unacceptable. Someone recommended Lewis pain to me. I'm glad I tried them out. They've really helped me. While I still need a couple of back surgerys I'm now able to manage my pain in ways that allow me be present and productive on a much larger scale than before, but most importantly I am considerably more dependable and stable these days. Give them a try."
"Really good, exceptionally better than previous visits."
"I can’t give more than 5 stars but these wonderful people need a million star rating! They have truly kept me going! They’re always so fast to help you with procedures dates to help you get out of pain.or finding the right medication for you. Chronic pain is such a terrible thing to have to live through and if it wasn’t for this dr and my nurse practitioner Erica along with Donna and all his great staff I would not be here today. I’ve been a patient for over 10yrs and not once have I had a bad experience. They are truly my family."
"They have helped me for over 5years with my chronic pain. I have terrible migraines and they help me not even notice them some months. (Where I used to get serious migraines 2 to 4 times a month). Thank you for helping me enjoy life again."
"No beating around the bush. I saw Dr. Lewis's NP and she booked me pronto for an injection for pain relief. I'm a many-year-patient of Dr. Lewis. The man has been a lifesaver, relieving my back pain before and since my spinal fusion surgery."
"Absolutely love this place!"
"Real professional"
"Unbelievable service from the front desk to your appointment. It was a great experience."
"Dr. Lewis and his team are amazing! They are always so kind and professional and really listen to your concerns. 5 stars all day!"
"My visits have always been efficient and pleasant."
"The staff is exceptional. I have been a patient here for almost 2 years and have never had a bad experience. Erica (the RNP) listens carefully and addresses any concerns I might have. As a retired RN, I’m pretty fussy as to who I let take care of me. I can honestly “highly recommend” this group for pain management."
"Great first time experience. Prompt, clear and friendly."
"Nicw facility. Staff was great, made everything easy and relaxing."
"Very friendly"
"Wonderful caring and professional. Truly concerned about your well-being and controlling your pain levels."
"It was my first visit and I wasn’t disappointed, everyone was professional, courteous and friendly."
"PA, Erica is a dream to work with! She really listens to me and is engaged in a plan to try to help with my pain."
"Great staff and great doctor I highly recommend them"
"I am changing pain Drs only cause mine is in Fort Worth n I live in Frisco n after driving there every few months for yrs I needed to find a good new pain Dr here in Frisco but I was concerned whether they would keep me on my pain meds. Well Lewis Pain Mgmnt & My PA & all employees are Extremely Caring with great a bedside manner. They are a very low key Pain Mgmnt Center n the employees bring their dogs to work!! After giving them my medical records n they saw the pain medication I am on my PA Erica said she had no problem keeping me on all my pain meds! I Highly Recommend Dr Lewis Pain Mgmnt Centet!!"
"Lewis Pain and Physical Medicine is a fantastic practice that prioritizes quality and care for its patients. I highly recommend Dr. Lewis to anyone needing a pain specialist."
"Erica is amazing! She always takes the time to really listen and answers all of my husband's questions without making him feel rushed. Additionally, Sam is very much the same. When we call with questions or the need to reschedule, he helps us figure out what works best for our schedule. This practice puts the patient first every time! We will always use Dr. Lewis' office and tell others who suffer from chronic pain to do the same."
"Great Dr and Staff."
"Excellent office. I can’t give them higher praise."
"Caring, competent and empathetic. Dr. Lewis and staff are all truly exceptional. They also do a great job of keeping to their appointment schedule, so no long waits in reception."
"I’d made a few appointments here and ended up having to reschedule for unforeseen circumstances. I was glad to be able to go in to my first appointment with Dr. Lewis today. Every one from the front office Gent that greeted me, asked to make a copy of my Identification, and insurance card was very nice. He also requested my copay upfront as well. Some places don’t allow you to wait till services are rendered any more but I can’t complain cause I know it’ll benefit me in the long run once my therapy and treatment start up again. I had to fill out this one form regarding my pain. I sat down for a few minutes and instantly I hear this well shaped (Athletic build) man stands by the entrance door to the back office portion of the building. He was also very polite, spoke to me, asked me brief questions after checking my weight, and blood pressure. I gave him enough pertinent information. I asked him, What was his name? He said, Caleb with a C or a K? lol of course I asked. That’s just the Virgo in me. After about 10 or 12 minutes speaking with Caleb the Doctor walks in. He was also in excellent shape. At this point I was definitely motivated to get back in to the gym. I know that I’m not physically capable of doing anything rigorous right now though but I’m still hopeful. Dr. Lewis had a pleasant bedside manner. He ordered further treatment for me and I’ll see him again in a few weeks. I’m glad I didn’t go to anyone else for my Pain Management. I can say, that I had a very good experience on my first visit. Thanks"
"My experience at Lewis pain was amazing.I didn’t have a long wait and they listened and gave me advice on what was needed.I will definitely refer anyone in pain to come."
"They are always quick, kind, and knowledgeable. You couldn't ask for more in medical treatment. They are the best in the business."
"The staff is unbelievably kind and goes the extra mile to help!!!"
"Everyone here is always so pleasant helpful and most of all knowledgeable."
"The only thing I didnt like was you use the 1st name instead of the last name. Ingo by Ann not my full name. For over 60 yrs."
"Very klean and the service was great.. the young man at front dest was 100 graet all around its 5 stars"
"I love this group of people!! Being a patient in pain management for over 25 years is already stressful, but Dr. Lewis & his team make me feel ‘heard’ and they help me. Very grateful."
"Dr. Lewis is awesome and treats his patients like real people. Not just people trying to get meds or scam the system like other Dr.’s I’ve encountered."
"I have been a patient at Lewis Pain for 10 years and would highly recommend their practice! Dr. Lewis and his staff are great, friendly and forward thinking!"
"Since I’ve been seeing Dr Lewis, my life has been so much better. And Erica is terrific. I couldn’t ask for anything more. I’m grateful for them. And their office is the best."
"Excellent team and staff. Thank you 🙏🏾"
"Very nice and professional. Have had long term back issues and they’ve helped me for many years before and recently after surgery."
"Everything was great"
"Very professional staff. Quick and efficient. It would be nice if all doctors' offices were run like this."
"Cannot give Lewis Pain Mgmt a higher recommendation. Favorite DOC.. Hands down, don’t know how I would improve the level of care I have received. Spectacular would be my one word response. Love them like bacon."
"Very friendly personnel. Clean and professional location. Evaluated and sending for MRI to determine next steps."
"Great care, service and attention. Thank you as always."
"Excellent interactions. Easy to talk to and works with each patient to meet the needs of each individual without making the patient feel awkward with chronic pain needs."
"Found Dr. Lewis and his staff to be really likeable people AND very caring. Him knowing my previous history with rizotome's and spinal blocks. Just tired of not living to my full potential due to bad previous physicians and trust me it doesn't take alot to impress me but Dr. Lewis and his staff blew me away. He's right on top of solutions. So thankful I made the switch. Erica Spencer is INCREDIBLE!!!!!. Sam at the front desk is a very likeable young man. I CANNOT say enough good things about Lewis Pain and Physical Medicine!!!!!!! They are simply THE VERY BEST. PROMISE YOU!!!"
"All of the staff are very professional, caring, if you call after closing hours,& have a question pertaining to anything the staff will promptly return you're call the very next morning as soon as they open no hesitation or delay my provider is very awesome caring understanding takes very good care of me I am well pleased with the whole staff will refer anyone to Lewis Pain Management. Thank You to the utmost sincerely Louise & Alicia Rainwater."
"Office personnel and staff are very friendly and courteous. The appointments are on time and Dr. Lewis is great to handle pain problems."
"This medical team cares about its patients. These days that's very hard to come by. So give them a call and schedule an appointment today. Tell them the lady in the Snoopy hat sent you."
"Very nice staff"
"Very nice staff"
"Quick, professional treatment. Great staff!"
"Front staff nurses and Dr. Lewis all took time to listen. Very professional"
"Always caring & kind. Competent in pain management."
"The whole office from dr to the staff was amazing"
"I have been coming to Dr Lewis his office for a. While. I wouldn't keep coming back if I wasn't happy and values their services. Thank You The new office is great and quicker for procedures than ever."
"Never feel rushed. Knowledgeable staff."
"Dr. Lewis's staff is ALWAYS extremely nice, caring, and supportive of their patient's. I go to his Frisco location which is closest to my home and the office is so beautiful! I've had poor Sam jumping through hoop's over the last couple of week's while in the hospital having him scheduling, and rescheduling appointment's for me so that I didn't have to be without meds for even one day once discharged from the hospital! I referred my former now disabled home healthcare Nurse to Dr. Lewis's office and she loves the beautiful Mrs. Erica as I do as well. Thanks everyone at Lewis Pain & Physical Medicine, everyone has made this journey to be pain free as easy as possible. Even though I've accepted that I'll never be 100% pain free due to an incurable disease I was born with. Dr. Lewis and staff have worked hard to improve the pain greatly, and I will forever be grateful to everyone! Thanks again Lewis Pain & Physical Medicine staff! E.W."
"Erica is knowledgeable and so easy to speak with. Chronic and sometimes excruciating pain is hard enough to live with, but having a doctor who really cares makes it easier. The entire practice exceeded my expectations. Thank you for this experience and treatment plan. I look forward to finally getting my life back."
"best place for pain management"
"Very professional"
"The entire office is always friendly and takes great care of the patients. Worth my drive to see Erica!"
"It was a great office until I paid cash for my 2nd office visit of the year. In March 2022 I paid a $30 copay on a credit card, which I've always done everywhere. In June 2023 I paid cash, because I didn't have available credit due to other utility bills on the card. They don't let you see the Dr or NP unless you've paid first. 2 months later I'm billed for $30. I call & I'm told I had a zero $ copay so they never collected my money. I told them unless this happened system wide on their computer, there's no way a computer changes someone's insurance copay (already pd once in this year) to a 0.00 copay. I've done accounting for over 2 d cafes. I know how easily systems can be manipulated. Then I get an appointment months later after arguing with the entire office staff from front desk to office manager. I tell them I'll pay for past visit after I speak with Erica the NP & so they let me pay for my current visit. Erica denies ever receiving a letter I sent directly addressed to her, which staff says she got. She refuses to believe anyone stole anything. Even though I asked the new front desk guy what I owed the $30 for. He proceeded to tell me I owed for lab work & the lies continue. I say "Funny I don't pay for lab work". Now I receive a threat to turn my account over to collections. I'm not letting this happen without a fight. Funny front desk person who took my cash at old location doesn't work for them anymore. The internet is full of information on how rampant financial theft is in the medical industry. It didn't surprise me, but they have nothing but lies about why I owe the $30 & I've worked hard for years to rebuild my credit into the 800's again after a horrible diagnosis of TSD that left me unable to walk for over 2 years - ruined my credit when I couldn't work & had no insurance. There's is no way I would jeopardize this over $30, but I'm not wrong, I paid cash for this bill. Unfortunately they don't give you a full page paid invoice/receipt. They give you a short tear off of a micro printer & it got thrown out because I Never expected to have to keep it. Never again will I pay cash for anything important."
"Fantastic Doctor and staff. Professional, knowledgeable and answered all my questions."
"Great service, obviously good drugs. You could have cut my head off. No pain whatsoever. Thankyou"
"Thanks Dr Lewis. Always well taken care of and friendly staff."
"Very relaxed but professional services"
"Very professional compassionate staff. I highly recommend Lewis Pain & Physical Medicine. They really listened to me and connected with me as a person and not just as another nameless patient."
"Everyone is so nice. No wait time, and I felt heard."
"I was pleasantly surprised at everyone's kind and cheerful personality in whole office environment. Dr. Lewis was very attentive and mindful of my concerns. I am very pleased I made this appointment."
"Good experience with my recent appointment at Lewis Pain Clinic. Everyone very friendly and professional."
"Absolutely wonderful and caring Dr and staff. Explained in detail procedure and follow up care done in a timely matter. Always reliable and accommodating to your schedule. Dr Lewis has been able to keep this senior citizen active and moving and for this I am forever greatful ."
"Very consiring and wants to help me"
"Doctor, Nurse Practioner and all nurses and employees are knowledgeable and and helpful and wonderful"
"Nice friendly staff doctor made it comfortable to get my shot's will return to this doctor"
"The most efficient Dr and staff I have ever seen!"
"Love Dr. Lewis, Erica and all staff, always helpful!!"
"Erica is knowledgeable and so easy to speak with. Chronic and sometimes excruciating pain is hard enough to live with, but having a doctor who really cares makes it easier. The entire practice exceeded my expectations. Thank you for this experience and treatment plan. I look forward to finally getting my life back."
"There’s not a better practice out there! The care they provide for their patients is second to none!"
"I’m so grateful for Lewis Pain & Physical Medicine. I’ve finally been properly diagnosed and treated for my chronic neck, back and body pain. Ms. Erica is amazing! She is knowledgeable, easy to talk too, and cares about your overall well-being. Also, the staff is very friendly and professional. I’ve never had to wait more than a few minutes when I arrive on time for an appointment. I would highly recommend Lewis Pain & Physical Medicine!"
"Customer service was beyond expected all personal involved in the procedure was very professional. I just received the procedure so I'll let you know later how I was affected. It's been only a few hours and I'm already feeling better"
"Dr. Lewis and his staff are very promt & attentive. It is very clear how much they care for each patients individual needs. Leaps and bounds above any other pain physician that we have seen. Thank you!"
"This is the very best place to go if you are in pain. Erica always listens to me and Dr Lewis is the best at what he does. I highly, highly recommend Lewis pain & physical medicine. I do not think anyone should have to live in pain, please give them try. I've sent my brother and SIL here and they are now able to get around with out crawling."
"Best place I have ever been that is honest trustworthy and cares about patients. I was in bad condition when first going to Dr. Lewis and now I can do good things and not have so much pain, it is awesome.....Thsnk You Dr Lewis and Staff."
"Everyone is wonderful. Love the new office"
"GREAT PEOPLE!!! The only issue is its hard to talk to someone there. You have to leave a message and have them call you back."
"They are so kind to old people. Sometimes we don’t see that in the younger people."
"Best pain doctor"
"I would not be able to work without the relief that Lewis pain provides thank you so much"
"A very pleasant staff. Having more in person contact with Dr. Lewis, even if short. Erica does a very good job when meeting with us."
"Dr. Lewis's office/staff is ALWAYS extremely nice, caring, and supportive of their patient's (I've had poor Sam jumping through hoop's over the last couple of week's while in the hospital scheduling/ rescheduling appointments for me so that I didn't have to be without meds for even one day once discharged from the hospital)! I have referred my former home healthcare Nurse who will be seeing the Beautiful Ms. Erica today (11/9/22) and my Cousin will be seeing her next week! Thanks everyone at Lewis Pain & Physical Medicine everyone has made this journey to be pain free as easy as possible!"
"Dr. Lewis and his staff are very promt & attentive. It is very clear how much they care for each patients individual needs. Leaps and bounds above any other pain physician that we have seen. Thank you!"
"I been coming to Dr.Lewis for about 13 years now and he and his staff have always been very nice to me. They are very professional."
"Their always friendly and professional I would recommend Dr Lewis to everyone who needs help with pain."
"Very good experience. Hopefully Dr. Lewis can do something about my left foot. This was my first visit but, good experience with all personal involved"
"Friendly and fast"
"Never have to wait over 5 min to see the doctor Staff is very friendly Office is clean I would give the staff a 10"
"Lewis Pain and Physical.... I actually for abt 5yrs was a patient before they were GREAT then. I'm back and enjoying the same fantastic experience and people. I can even feel the pride and professionalism has advanced and brings a top notch A+ rating from this former chronic pain hardcase."
"I can’t give more than 5 stars but these wonderful people need a million star rating! They have truly kept me going! They’re always so fast to help you with procedures dates to help you get out of pain. Chronic pain is such a terrible thing to live with and I can honestly say without these people I would’ve not made it. Wonderful Dr, nurses and staff!!"
"👍 been going here for years. If it had not been for the care & medicine’s I was prescribed to help with the pain, it would have been extremely hard to carry on, on a normal day. I thank him & staff. Waiting to see if the new direction we are going will even help more!! Thank you RBH"
"I absolutely love Lewis Pain and Physical Medicine. Everyone in the office is so kind and helpful. I am always in and out of the office quickly. I have never had to wait more than 5 minutes. I have seen both Dr. Lewis and Erica Spicer and only have great things to say about both. They listen to my concerns and provide what is needed. I would give more stars if I could."
"I love it when you step right in and they greet you right in! The wait isn’t that long and all of them are just as sweet as can be!"
"The staff is very nice there, and very helpful and understandable."
"I love Dr. Lewis's & his team. They are a caring team. Not sure how the year health insurance will be, sure will dislike if I end up losing Lewis Pain & Physical Medical."
"Anytime I'm referred to a specialist I'm nervous but let me say from the first phone conversation to the my my first visit they have been very welcoming. The doctor and staff were nice and concerned about my concerns and I didn't feel rushed."
"Everyone is wonderful. Love the new office"
"Everytime I have an appointment, my experience is always family oriented with the whole office. I love all of them 💕"
"I have never been to the office and had a bad experience, from the front desk until I walk out every one is pleasant and professional. Thank you Irving location kudos.."
"Very nice people. Very clean facilities"
"I love Dr. Luis and his staff they are very professional and efficient. I have referred over four people to Dr. Lewis and they all feel the same way. I always leave happy"
"I think the staff is wonderful and everyone is nice and helpful 😊"
"Dr. Lewis's office/staff is ALWAYS extremely nice, caring, and supportive of their patient's (I've had poor Sam jumping through hoop's over the last couple of week's while in the hospital scheduling/ rescheduling appointments for me so that I didn't have to be without meds for even one day once discharged from the hospital)! I have referred my former home healthcare Nurse who will be seeing the Beautiful Ms. Erica today (11/9/22) and my Cousin will be seeing her next week! Thanks everyone at Lewis Pain & Physical Medicine everyone has made this journey to be pain free as easy as possible!"
"Dr. Lewis is very kind & assuring. He was arable to do my procedure very quickly. No more back pain!!!"
"Dr Lewis and his staff are absolutely wonderful!!!"
"Found Dr. Lewis and his staff to be really likeable people AND very caring. Him knowing my previous history with rizotome's and spinal blocks. Just tired of not living to my full potential due to bad previous physicians and trust me it doesn't take alot to impress me but Dr. Lewis and his staff blew me away. He's right on top of solutions. So thankful I made the switch. Erica Spencer is INCREDIBLE!!!!!. Sam at the front desk is a very likeable young man. I CANNOT say enough good things about Lewis Pain and Physical Medicine!!!!!!!"