Patient Reviews
Patient Reviews
If you're looking for a pain relief specialist who is trusted by Dallas area patients, you've come to the right place! Lewis Pain & Physical Medicine specializes in treating many types of pain at two convenient office locations in Frisco and Irving, TX. Board-certified anesthesiologist Dr. Jerry Lewis will work to address the source of your acute or chronic pain while taking a compassionate, detailed approach to every aspect of care. Find out what our patients have to say about us by browsing through our extensive list of reviews.
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Reviews for Lewis Pain & Physical Medicine
"Dr Lewis and all his staff is amazing. Had a horrible experience with a different Pain management Dr. My Dr referred Dr Lewis and it has been amazing life changing. Thank you for taking such good care of me they truly care about their patients. "
"I have been coming to Lewis Pain for over 10 years and have always been seen quickly and my concerns listened to. When I needed more relief than medicine could provide, I was given options and after a few shots, decided upon a Spinal Cord Stimulator. Great decision and great explanation by doctors and followup team. When medicine needs to be switched around, the doctors are willing to listen and work with you. Very patient centered practice that cares about your quality of life!"
"A long time patient of Dr. Lewis, Tracy, and Caleb I cannot thank them enough for minimizing my pain through various methods. So much appreciated!"
"I am a long-time patient of Lewis Pain. Dr. Lewis, his Nurse Practitioners and his entire medical staff have treated my chronic pain in a variety of ways and have assisted with my pain management during surgeries or other procedures with other Physicians. Because of Dr. Lewis and his team, I am a healthy, active, functioning, contributing member of society and I cannot say enough great things about all of them. I am a grateful patient."
"The care givers and office workers here are always courteous and helpful. Never an issue in helping me with alternative treatments or recommendations."
"Dr Lewis has done numerous spinal injections and he always makes sure to explain what he is going to do and is very professional to deal with. Traci always takes her time with me to make sure i'm doing ok and explains the side effects of the medicine. Harold is always in a great mood which is helps put me at ease."
"I have been seeing Dr. Lewis for over 2 years and he has always taken care of my pain needs. He has performed several injections and he has been very helpful in listening to my concerns and working with me to keep my pain under control. His staff is always friendly and helpful."
"India and Dr Lewis are such a great team and I always feel comfortable with them knowing they are getting to the root of the problem and skipping all of the band-aid solutions so I can get back to my life promptly. Thank you both for taking care of me, my neck and my back!"
"Dr Lewis and his staff are always fast in getting me checked in and in a room. I never have to wait to see Dr Lewis or his staff.I always look forward to my visit because It always goes smooth and I'm in and out and on with my day. The experience is totally painless :)"
"As a patient of Dr. Lewis and Tracy, Nurse practioner, they and their staff have always been professional, thorough and caring. They look at all possibilities when devising treatment plans. They consider multiple options to assist with your pain. I have been on pain meds since my l/s fusions and they have given me a quality of life. Other treatments and modalities and injections have been done with short relief outcome. The pain meds work and i function well but the DEA and CDC are making it difficult for healthcare providers and patients to continue on them. I'm not pleased with those changes of pain meds. Been treated like a criminal and drug addict since being on them. No decision makers of those policies should be allowed to make those decisions unless they have experienced long term chronic pain. I recommend Dr. Lewis and staff to anyone experiencing pain.hey will get to the cause and try endlessly to resolve."
"awesome sraff best in dfw"
"I have been coming here for years. They have always been professional and able to keep me comfortable. Highly recommended."
"I have used other medspas and plastic surg. and never had a better experience than I have had with NOVO. I have had scar revision to the tweeks and tune up maintenance and never have been over done. The staff is honest and realistic with results.. After have a wound vac for several months and left with a hard hurtful scar, the gals worked there laser magic and now you can barely see or feel it. Love this place would be great for a girls day"
"I only have good things to say, except sometimes the wait time in the office is a little too long."
"like every month routine as usual. ive been coming to dr lewis for i think over 16 years hes the only one i trust to handle my meds and any procedure we have ghad to do over the years he is very profesional and excellent in his knowlwdge of pain management and especially he cares about my welfare and progress as his patient. he and his Entire staff are all professional and consistanr and extremely courtesious in my treatment for my pain therapy that i have been going thru since i was 23 yo. to this point thats been almost 41 years so i am totally happy and content about my visits and his decisions in trying to make my pain easier to endure and live with there is no complete cure for my pain ive tried surgeries etc so just grin and try to put up with it the best i can now being diagnosed with a very rare disease sclerosing mesentereritis is going to be a trial for both off us i am in a entirely new introduction of pain which can be like having cancer from lil is written abou"
"I know my physical abilities would be completely lacking without being referred to Dr. Lewis many years ago. With my back injections I have been able to continue my life as normal as possible. These injections have allowed me to live somewhat pain free. Thank you!!!!"
"I have been coming to Lewis Pain for years. The whole staff is great to work with on the management of my pain."
"I have been a patient for a very long time and i have never met a more awesome doctor as Dr.Lewis,he is brilliant. I have seen several new faces over the years but the whole team has always been great. I would also like to say that Tracy Castaldo is AMAZING as well,her bedside manor is outstanding. She is very gracious,kind and caring. At Lewis pain you can always count on someone listening to your issues and concerns and they take the time to explain things to you and make sure you understand whats going on with your diagnosis and treatment plan. I would also like to say a few words about Harold. First of all he loves his job,it is so evident. He is always concerned and listens and treats every issue with lots of care. Lastly i would like to say that India is one of the MOST WONDERFUL people i have EVER met. She has always made me feel like i was very special. She is absolutely incredible at what she does.As a whole Lewis Pain Management is a WONDERFUL place to get the help you need"
"I wouldn't know what to do if it hadn't been for Dr. Lewis and his excellent staff's care and support. It has seriously been a life saver that has helped me to manage my pain and continue to work and support my family! I very much appreciate all the assistance and support that Dr. Lewis and staff have provided over the years, although I do wish that I didn't have so much pain in my lower back."
"I have not experienced the level of commitment and understanding as I do at Lewis Pain. They not only hear what I have to say, but listen and offer several options for my care. Pain management has to be a difficult discipline in medicine, however Dr. Lewis, Tracie, and the Staff are completely open to my suggestions and needs. I recently had the chance to move to another office they are opening that's closer to my home. My comment was that I'm so satisfied where I am that I'll continue coming to this office. You will not be disappointed with your medical care and office staff."
"I love Dr. Lewis and the staff here in Frisco. I have been coming here faithfully now for 3 years and will do so as long as I live in DFW."
"I feel very confident in Dr. Lewis' ability and experience."
"Before seeing Dr. Lewis I was in unbearable pain where any little movement made me scream in agony. 10 out of 10 level pain. I laid in bed for 6 weeks afraid of any movement. I had no life. I was physically, socially, and emotionally debilitated. After two visits, I am able to type on my computer without pain, turn my steering wheel in my car, and actually go back to work. The knife stabbing pain in my shoulder is almost not existant. I an so greatful for pain management thereapy. Thank you Dr. Lewis."
"Dr. Tracy and Harold are wonderful! They make this office flow with excitement & happiness! It is actually FUN to come to the doctor's office when these 2 are present! When I'm feeling down & low & aching with pain, these 2 make me feel so much better! Thank you for always being so caring & making me feel so special!"
"had severe hip pain. one procedure and no problems with that inconvenience"
"Dr. Tracy Castaldo and Harold are absolutely AMAZING!!!!! They always have smiles on their faces and are willing to listen and help with anything you have to say! They brighten your day with helpful advice and calm demeanor. They should be the poster people for health care workers!"
"dr lewis and staff truly listened to me and helped me get my life back on track it is difficult to wake up in pain daily they help me maintain an overall approach to pain management"
"I've been coming to Lewis Pain for several years due to chronic pain from neurofibromatosis. All of the staff is great to work with. They are always there to listen to any issues, concerns and help me come up with ideas and/or answers. They have helped schedule appointments with other drs or labs if needed, take the time to listen, not rush me through the appointment. They are truly an advocate for my care along with me. I would highly recommend Lewis Pain for anyone that is truly dealing with chronic pain."
"Dr. Lewis and his team take my chronic pain seriously and seem to be on the forefront of finding new and different treatments for treating my pain. Everyone is always friendly and helpful. Dr. Lewis has performed several procedures on my neck to help with pain and all went extremely well with significant improvement in my pain/numbness/etc. I believe that everyone here truly cares about me and helping strive towards finally being pain free."
"I have been a patient of Dr. Lewis for 10 years plus and he has always given me the best treatment to help me with my pain. Him and his staff are professional and kind. I would suggest him to all my friends and family."
"very enjoyable experience. The staff were very kind and considerate."
"He did my rhizotomy and Dr Lewis and his staff were excellent! I would recommend him to anyone needing pain management."
"caring professional"
"I have always felt that they have had my best interest at heart. They listen and take time to explain everything to me. I appreciate everyone in the office. They truly do care."
"Everyone here has been so helpful to me. Thank you to Dr. Lewis and the entire Lewis Pain Management team. Your organization is one of the best i have ever been associated with."
"To start off, I have been a patient at Lewis Pain for almost 8 years. Overall I have had a great experience with Lewis Pain. As far as Listening, they are really great listeners. Tracy the Nurse Practitioner will stay in the visit with me on average 20-30 minutes. Also the staff, from Teresa in the front, all the way back to Caleb and Harold. You get super clear explanations of your treatment plan, as well as explanations as far as how the different medications work and things like that. As far as decision making goes, I can honestly say, I trust their decisions 100 percent. I was immediately treated for my actual diagnosis from the first day, first visit almost 8 years ago. My post visits and follow-ups are on a monthly basis. There is also, always someone here to answer your questions in between visits, and YES they actually call you back the same day. So overall, great Doctor/N.P. and great staff, just a great overall experience."
"I have been a patient for several years. I had a surgery done a while back. I have tried a lot of other alternative methods. One of the other doctors at a different location put me on Lyrica. It was the worst experience in my 40+ years life. With Dr. Lewis, I get professional service, monthly meds refill, easy appointments, flexible as I have to travel for work. They constantly check to ensure I am okay and provide excellent service and feedback on my health.I'd strongly recommend Dr. Lewis to anyone looking for a paint mgmt."
"I have been with Dr Lewis since 2007. My situation will be a long term process. He has been able to give me all different types of therapies to help me through this difficult time. He and his staff are very knowledgeable and professional and willing to take the extra time with me."
"I have been a patient of Dr. Lewis since 2007 and love al aspects of his clinic."
"Fantastic office staff, very caring and sympathetic and responsive to my pain management needs. "
"Dr Jerry Lewis has help me with my pain from back surgeries & Shoulder reconstruction surgery. He takes the time to explain everything he is doing & why. Would highly recommend him for anyone feeling pain through out due to living & getting older. Very caring, understanding & listens to all your concerns. Scale of 1-10 I give a 10+"
"Friendly, professional and helpful. "
"After weeks of intense neck pain and mostly mismanaged care with ER visit and a TBI doctor's staff, I asked my daughter-in-law for guidance. Without hesitation, she gave me Dr. Lewis' name, as she had been a recovery nurse for his surgical patients. I will be forever grateful to Jeanette in Dr. Lewis' office who answered the phone. As the result of her professional and compassionate concern and Dr. Lewis' skill, I was pain-free within days of initial contact. Definitely recommend Dr. Lewis!"
"It’s been over 2 years since my 3 injections for my nerve pain in my neck. First injection, still had pain, second injection, much less pain but still had pain. Third injection, pain was gone and has not reoccurred in over 2 years. Staff is excellent, prep doctors and nurses were excellent and friendly. The three procedures went without any problem. My experience with Dr. Lewis and his staff was first rate. Thanks for the pain relief. "
"DrLewis and his staff are professional and truly care about their patients. I have been a patient for many years and Dr.Lewis has helped manage my pain and listens to concerns I may have. I highly recommend Dr. Lewis. "
"Dr. Jerry's people are amazing. I have ad the best care from this team of professionals that anyone could ever ask for. They have always done the right thing and listen to me to make the best decisions possible to keep me going with all my physical issues, no matter what I do to myself. They are always pleasant, they really care. and they know me by my first name, not a number. cannot say enough good things about this staff, they haven given me enough room. I recommend them highly."
"Dr. Lewis and his staff are consistently both professional and compassionate. As a recovering alcoholic I'm very grateful of the level of care I receive from them with dealing with my chronic pain. I would strongly recommend Dr. Lewis to anyone seeking help."
"excellent service and care, been a patient for 7 yrs."
"I've had Dr. Lewis do multiple procedures for my neck and now my back. He's worked miracles and my pain. He and his staff are very professional yet friendly and accommodating to your personal needs. "
"I would recommend Dr. Lewis to everyone I know who is in pain. He is very professional and he gets the job done with precision. He has performed several injections on my spine and every time he is attentive and kind to hear me and help me. Hands down he is the best pain specialist out there. All the staff at Lewis Pain are also very professional and completely organized. They are a well oiled machine and they know how to make you feel important and cared for. What a blessing to be a patient. "
"When visiting my family in TX (I'm from NY) I always see Dr. Lewis for Sciatica. It almost got the best of me until Dr. Lewis helped get it under control. He is a really great Doctor and his staff goes above and beyond to help me. I always come back when I need help with my low back and Sciatica pain."
"Dr Lewis and his staff are always going above and beyond to help me schedule my injections and help me with RX coupons,The staff is always friendly and welcoming from the time arrive until I check out.The office environment is very clean comfortable and professional.I feel like the staff is part of my family that I get to visit each month. The staff is always so helpful when I have questions about medications and I'm always in and out in no time at all. Compared to other doctors I give an A +"
"I have been with Dr Lewis for many, many years and he has helped me in so many ways. I trust him so much and he always finds ways to help me manage my dreadful pain. He is very informative, kind and gentle. I have recommended him to all my family and friends. I am so appreciative of him and all his wonderful staff, especially India and Jeanette. THANK YOU."
"I've had multiple treatments with Dr. Lewis and his friendly staff over a period of 10 years. My wife is also a patient of Dr. Lewis and we both highly recommend utilizing Dr. Lewis and his staff as they not only courteous and friendly to work with but the listen to their patients and carry out their procedures with integrity and professionalism."
