Patient Reviews
Patient Reviews
If you're looking for a pain relief specialist who is trusted by Dallas area patients, you've come to the right place! Lewis Pain & Physical Medicine specializes in treating many types of pain at two convenient office locations in Frisco and Irving, TX. Board-certified anesthesiologist Dr. Jerry Lewis will work to address the source of your acute or chronic pain while taking a compassionate, detailed approach to every aspect of care. Find out what our patients have to say about us by browsing through our extensive list of reviews.
Reviews for Frisco, TX Nurse Practitioner Erica Spicer, FNP-C
"The staff remains exceptional. I have been a patient here for almost 3 years and have never had a bad experience. Erica (the RNP) listens carefully to address any concerns I might have. As a retired RN, I’m pretty fussy as to who I let take care of me. I can honestly “highly recommend” this group for pain management."
"PA, Erica is such a wonderful partner in my health!"
"I love the way they are managing my pain, with brilliant ideas and procedures . I am extremely thankful for them, as I was rolled up in a moaning ball for almost three years before I met them. But be prepared, have every question ready and every thought ready ! To catch them is to catch the wind! Sam is the best, and so is Erica."
"Everyone is so nice and welcoming! Beautiful office! Erica is the best! Would highly recommend!"
"I can’t give more than 5 stars but these wonderful people need a million star rating! They have truly kept me going! They’re always so fast to help you with procedures dates to help you get out of pain.or finding the right medication for you. Chronic pain is such a terrible thing to have to live through and if it wasn’t for this dr and my nurse practitioner Erica along with Donna and all his great staff I would not be here today. I’ve been a patient for over 10yrs and not once have I had a bad experience. They are truly my family."
"The staff is exceptional. I have been a patient here for almost 2 years and have never had a bad experience. Erica (the RNP) listens carefully and addresses any concerns I might have. As a retired RN, I’m pretty fussy as to who I let take care of me. I can honestly “highly recommend” this group for pain management."
"PA, Erica is a dream to work with! She really listens to me and is engaged in a plan to try to help with my pain."
"I am changing pain Drs only cause mine is in Fort Worth n I live in Frisco n after driving there every few months for yrs I needed to find a good new pain Dr here in Frisco but I was concerned whether they would keep me on my pain meds. Well Lewis Pain Mgmnt & My PA & all employees are Extremely Caring with great a bedside manner. They are a very low key Pain Mgmnt Center n the employees bring their dogs to work!! After giving them my medical records n they saw the pain medication I am on my PA Erica said she had no problem keeping me on all my pain meds! I Highly Recommend Dr Lewis Pain Mgmnt Centet!!"
"Since I’ve been seeing Dr Lewis, my life has been so much better. And Erica is terrific. I couldn’t ask for anything more. I’m grateful for them. And their office is the best."
"Found Dr. Lewis and his staff to be really likeable people AND very caring. Him knowing my previous history with rizotome's and spinal blocks. Just tired of not living to my full potential due to bad previous physicians and trust me it doesn't take alot to impress me but Dr. Lewis and his staff blew me away. He's right on top of solutions. So thankful I made the switch. Erica Spencer is INCREDIBLE!!!!!. Sam at the front desk is a very likeable young man. I CANNOT say enough good things about Lewis Pain and Physical Medicine!!!!!!! They are simply THE VERY BEST. PROMISE YOU!!!"
"Dr. Lewis's staff is ALWAYS extremely nice, caring, and supportive of their patient's. I go to his Frisco location which is closest to my home and the office is so beautiful! I've had poor Sam jumping through hoop's over the last couple of week's while in the hospital having him scheduling, and rescheduling appointment's for me so that I didn't have to be without meds for even one day once discharged from the hospital! I referred my former now disabled home healthcare Nurse to Dr. Lewis's office and she loves the beautiful Mrs. Erica as I do as well. Thanks everyone at Lewis Pain & Physical Medicine, everyone has made this journey to be pain free as easy as possible. Even though I've accepted that I'll never be 100% pain free due to an incurable disease I was born with. Dr. Lewis and staff have worked hard to improve the pain greatly, and I will forever be grateful to everyone! Thanks again Lewis Pain & Physical Medicine staff! E.W."
"The entire office is always friendly and takes great care of the patients. Worth my drive to see Erica!"
"It was a great office until I paid cash for my 2nd office visit of the year. In March 2022 I paid a $30 copay on a credit card, which I've always done everywhere. In June 2023 I paid cash, because I didn't have available credit due to other utility bills on the card. They don't let you see the Dr or NP unless you've paid first. 2 months later I'm billed for $30. I call & I'm told I had a zero $ copay so they never collected my money. I told them unless this happened system wide on their computer, there's no way a computer changes someone's insurance copay (already pd once in this year) to a 0.00 copay. I've done accounting for over 2 d cafes. I know how easily systems can be manipulated. Then I get an appointment months later after arguing with the entire office staff from front desk to office manager. I tell them I'll pay for past visit after I speak with Erica the NP & so they let me pay for my current visit. Erica denies ever receiving a letter I sent directly addressed to her, which staff says she got. She refuses to believe anyone stole anything. Even though I asked the new front desk guy what I owed the $30 for. He proceeded to tell me I owed for lab work & the lies continue. I say "Funny I don't pay for lab work". Now I receive a threat to turn my account over to collections. I'm not letting this happen without a fight. Funny front desk person who took my cash at old location doesn't work for them anymore. The internet is full of information on how rampant financial theft is in the medical industry. It didn't surprise me, but they have nothing but lies about why I owe the $30 & I've worked hard for years to rebuild my credit into the 800's again after a horrible diagnosis of TSD that left me unable to walk for over 2 years - ruined my credit when I couldn't work & had no insurance. There's is no way I would jeopardize this over $30, but I'm not wrong, I paid cash for this bill. Unfortunately they don't give you a full page paid invoice/receipt. They give you a short tear off of a micro printer & it got thrown out because I Never expected to have to keep it. Never again will I pay cash for anything important."
"Love Dr. Lewis, Erica and all staff, always helpful!!"
"I’m so grateful for Lewis Pain & Physical Medicine. I’ve finally been properly diagnosed and treated for my chronic neck, back and body pain. Ms. Erica is amazing! She is knowledgeable, easy to talk too, and cares about your overall well-being. Also, the staff is very friendly and professional. I’ve never had to wait more than a few minutes when I arrive on time for an appointment. I would highly recommend Lewis Pain & Physical Medicine!"
"This is the very best place to go if you are in pain. Erica always listens to me and Dr Lewis is the best at what he does. I highly, highly recommend Lewis pain & physical medicine. I do not think anyone should have to live in pain, please give them try. I've sent my brother and SIL here and they are now able to get around with out crawling."
"A very pleasant staff. Having more in person contact with Dr. Lewis, even if short. Erica does a very good job when meeting with us."
"Dr. Lewis's office/staff is ALWAYS extremely nice, caring, and supportive of their patient's (I've had poor Sam jumping through hoop's over the last couple of week's while in the hospital scheduling/ rescheduling appointments for me so that I didn't have to be without meds for even one day once discharged from the hospital)! I have referred my former home healthcare Nurse who will be seeing the Beautiful Ms. Erica today (11/9/22) and my Cousin will be seeing her next week! Thanks everyone at Lewis Pain & Physical Medicine everyone has made this journey to be pain free as easy as possible!"
"I absolutely love Lewis Pain and Physical Medicine. Everyone in the office is so kind and helpful. I am always in and out of the office quickly. I have never had to wait more than 5 minutes. I have seen both Dr. Lewis and Erica Spicer and only have great things to say about both. They listen to my concerns and provide what is needed. I would give more stars if I could."
"Dr. Lewis's office/staff is ALWAYS extremely nice, caring, and supportive of their patient's (I've had poor Sam jumping through hoop's over the last couple of week's while in the hospital scheduling/ rescheduling appointments for me so that I didn't have to be without meds for even one day once discharged from the hospital)! I have referred my former home healthcare Nurse who will be seeing the Beautiful Ms. Erica today (11/9/22) and my Cousin will be seeing her next week! Thanks everyone at Lewis Pain & Physical Medicine everyone has made this journey to be pain free as easy as possible!"
"Found Dr. Lewis and his staff to be really likeable people AND very caring. Him knowing my previous history with rizotome's and spinal blocks. Just tired of not living to my full potential due to bad previous physicians and trust me it doesn't take alot to impress me but Dr. Lewis and his staff blew me away. He's right on top of solutions. So thankful I made the switch. Erica Spencer is INCREDIBLE!!!!!. Sam at the front desk is a very likeable young man. I CANNOT say enough good things about Lewis Pain and Physical Medicine!!!!!!!"
"Dr. Lewis's office/staff is ALWAYS extremely nice, caring, and supportive of their patient's (I've had poor Sam jumping through hoop's over the last couple of week's while in the hospital scheduling/ rescheduling appointments for me so that I didn't have to be without meds for even one day once discharged from the hospital)! I have referred my former home healthcare Nurse who will be seeing the Beautiful Ms. Erica today (11/9/22) and my Cousin will be seeing her next week! Thanks everyone at Lewis Pain & Physical Medicine everyone has made this journey to be pain free as easy as possible!"
"I really appriciate the friendly welcome I get when I come into your office. I appriciate my medical needs you all provide for my well being. I am so satisfied with the speed of your service you provide for me and so Thankful for helping me get thru my daily activities. The front desk, the nurses, and Ms. Erica Spicer are all top notch to me. Thank you!"
"The pain management care provided by Dr. Lewis and his staff is amazing. I've been a patient of Dr. Lewis and Erica Spicer (Nurse Practitioner) for several years and say without a doubt they always provide the best pain management care possible. I would highly recommend both Dr. Lewis and Erica Spicer to anyone who needs help with pain management. Simply the Best!"
"I can’t say enough good things about Lewis Pain. Especially the office staff and Erica. Since I’m a pain patient, I often feel terrible when I go for a check in…however; Erica, India, and everyone else there always manage to lift my spirits. (Along with addressing my medical concerns. I highly recommend this practice if you have a need."
"This place cares so much about their patients. Erica S. Is wonderful. A shout out to Tina and Sam at the front desk."
"I have suffered with back issues for years so needless to say I’ve seen several doctors over the years. About 5 years ago I had injections from another doctor that caused some severe side effects. (No one could explain, or even understand what happen, but it was one of the scariest times of my life.) I swore I would never get injections again. That was until Dr. Lewis! I started going to Dr. Lewis 3 years ago and wished I had known about him years ago!! Dr. Lewis, Erica, and everyone else in the Lewis Pain Management office are the best of the best! From the receptionist, billing department and so on this team is outstanding! (Which is very rare these days!) I 1000% trust Dr Lewis and his team with mine, and anyone in my families, pain management and more! From the moment I walk in I’m greeted by my name. When I see Erica she remembers things that truly shows she cares and loves what she does. The one negative I had to say about the office they fixed several months ago and now is a brand new office in an awesome location! lol THANK YOU LEWIS PAIN MANAGEMENT for restoring my faith that there are truly doctors out here that care about their patient’s"
"Dr. Lewis is just a God given man! Him and his son's are great! I have improved 100% Since I been here in only a couple of months 🙌🙏🙌 I went from not hardly waking, not bathing myself, dressing myself to being able to do those things again is a blessing,!! From the time you walk through the door is a pleasant experience. Erica Spicer she is a sweetheart also all of the office staff and Tina is who I met first she was so helpful !all of the nurses and the anesthesiologist here she is great also there's no one I can complain about here at all I would refer anyone here any day anytime 100% satisfaction Thanks Lewis Pain & Physical 🙏🙌🙏❣️"
"Always friendly and they never make me feel bad as my past pain management doctors. Before I used to see another Dr. Though the doctor was great, his office staff always made me feel bad for taking opioid pain medications. Dr. Lewis, and his PA, Erica nor his office staff have never made me feel bad. I'm always greeted with a smile and I've never felt bad being here."
"I finally found the perfect Pain Management office. The staff, especially Erica Spicer was very pleasant and the service was great! The gentleman at the front desk was amazing too. He was very friendly and helpful in getting me signed in. Everyone was very helpful and made my doctor visit the best ever!!"
"Very professional receptionist and nurse's and Erica was very professional and it felt so great to talk to a Dr that understand what's going on , weather it's medical or persona. Thank you"
"Dr. Lewis & Erica are great providers, the staff is quick, flexible, and nice. 😊 Thank you!"
"My first visit they got me in when another doctor couldn’t for more than a month out. I’m very grateful they did because Erica Spicer and the whole team are great, nurses, front office and all. Very friendly and helpful. Definitely staying with Lewis Pain."
"Everyone is always courteous. Dr Lewis and Erica are wonderful!! Very accommodating and friendly!! Will never go anywhere else. The staff is just as awesome as dr Lewis and Erica."
"I personally consider it a privilege to be a patient of Dr. Lewis. He and his staff are just incredibly caring, warm and welcoming individuals. From the moment my foot crossed the threshold of Dr. Lewis' office; I knew I was in a place where I was going to be treated as a human being...instead of a medical file. Thank you to Dr. Lewis, Erica Spicer and other office and medical staff."
"Dr Lewis, Erica Spicer and staff are all exceptional. I feel like I finally have my life back after a long 2 years and that is all thanks to Dr Lewis and Erica."
"I was referred to Lewis Pain several years for help with a rare nerve tumor disease that most drs have never even heard about, let alone dealt with or helped treat. The staff at LPM went out of their way to learn what they could about it and find ways to help. They've always been there to offer ideas, deal with insurance, help facilitate other appointments if I need additional MRIs, etc. They never made me feel like a "criminal" for needing help with pain as other drs. That is very rare now. They do the very best they can in a state that is extremely restrictive with pain management. All of the staff is amazing, but Erica Spicer might be one of the most caring people I've dealt with since I was diagnosed. I cannot express how much she has helped me. Unfortunately we moved out of state and I was terrified to find a new Dr...and I was right to be worried. I searched, called, begged and could not get anyone to hear my needs. Erica stepped in and made phone calls, talked to potential places to transfer my care and truly was my biggest advocate. Because of Erica, I was finally accepted into a new place for PM care. I am forever thankful. If you're looking for somewhere to go for excellent care and a place that will actually listen to your concerns, Lewis Pain should be at the top of your list."
"Dr Lewis' staff are so kind & helpful. I'm new to this office. Erica listens to my needs & is very understanding. The front office staff has always been very friendly & great communicators."
"The staff is top notch. It is also very family oriented. I recently had injections and the son came in just to be with me through my procedure. I can’t tell you how much I appreciated this. Erica Spicer is also one of a kind. By far the most professional place I’ve ever been to. A shout out to Sandra, Caleb and Sam as well. Good people that truly care about their patients."
"Dr Lewis and his staff are by far the best I have ever had. Dr Lewis is the best at what he does and has so many different procedures to offer. I have felt much better since seeing him. I have had 3 different types of procedures done including the PRP injections. I normally dread going to a dr office but dealing with his nurse practitioner Erica , his nurse Sandra and his son Sam who deals with insurance and scheduling. They are so friendly I actually don’t mind going in at all. They are so efficient and have really helped me."
"I have been going here for many years, they are beyond good!! They figure out your individual needs and treat your pain accordingly, everyone is different and they know that here. So many places promise to help change your quality of life but, they actually do it !! I have nothing but praise for they’re entire staff, everyone is great, from the front staff when you walk in to Dr. Lewis and Ms. Spicer, to Caleb and Sam. I know it says Lewis Pain but, they do much more than just treat pain they do injections, they treat Low T and many other things for both Men and Women. I’m super happy that I found them when I did because I can say with 100% honesty that if I hadn’t, I wouldn’t have the life I have today! They are really great. Thanks for reading such a long post, I hope you will give them a chance and then you’ll see the difference they can make in your life too!! 😊😊"