Getting ready for your first visit
- Schedule your visit. New patients choose a time online with the Book an appointment button. See how to schedule, or call 214-618-9600.
- Complete your forms. If your patient forms aren’t done, arrive 15 to 30 minutes early to complete them at the office.
- Bring your documents. See the list below.
- Talk with your provider. Share your symptoms, what you have tried and what you want to get back to. Your clinician explains next steps with you.
What to bring
- Photo ID
- Insurance card
- A list of your medications
- Any recent imaging or records
- Your completed patient forms, if you have them
Payment and cancellations
Co-pays, co-insurance and deductibles are due at your visit. If you need to cancel, please give at least 24 hours’ notice by calling 214-618-9600.
Who you will see
You will be cared for by Jerry W. Lewis, MD, a pain medicine physician, or Erica Spicer, FNP-C, a family nurse practitioner. Read about insurance and billing, or see our Frisco office for directions and hours.
Frequently asked questions
How do I book my first appointment?
Book online with the “Book an appointment” button on any page, or call 214-618-9600 during office hours.
Where is the office?
11500 State Highway 121, Suite 810, Frisco, TX 75035.
What are your office hours?
Monday to Thursday, 7:30 AM – 4:00 PM, and Friday, 7:30 AM – 12:00 PM.
Who will I see?
Patients are cared for by Jerry W. Lewis, MD, a physician double board-certified in pain medicine and anesthesiology, and Erica Spicer, FNP-C, a family nurse practitioner.
What should I bring to my first visit?
Bring a photo ID, your insurance card, a list of your medications and any recent imaging or records. Also bring your completed patient forms if you have them.
Do I need a referral?
It depends on your insurance plan. Some HMO plans require a referral from your primary care provider.
How early should I arrive?
If your patient forms are done, you can arrive at your scheduled time. If not, plan to arrive 15 to 30 minutes early to complete them.