214-618-9600Frisco, Texas Patient Portal

Insurance & Billing

Have a question about coverage or a bill? Call our office at 214-618-9600. Please confirm your plan's benefits before your visit.

How to check your coverage

We are in-network with most major commercial insurance carriers and Medicare.

  1. Call our office at 214-618-9600 with your plan details.
  2. Check your benefits with your insurer. Coverage, referrals and prior authorization can vary by plan and service.
  3. Bring your insurance card to your visit.

Payment options

We accept cash, Visa, Mastercard, Discover, American Express and checks. Co-pays, co-insurance and deductibles are due at your visit. Self-pay is considered case by case, and our billing office can tell you about payment plans.

Services that may not be covered

Coverage can differ from one service to another. Some treatments, such as regenerative medicine, are usually not covered by insurance. See Regenerative Medicine. Hormone and weight loss care may also be handled differently; see Hormones & Weight Loss.

Frequently asked questions

Do you accept my insurance?

We are in-network with most major commercial insurance carriers and Medicare. Call our office with your plan details, and check your benefits with your insurer. Coverage, referrals and prior authorization can vary by plan and service.

Do I need a referral?

It depends on your insurance plan. Some HMO plans require a referral from your primary care provider.

How can I find out what my plan covers?

Call 214-618-9600 during office hours. Your insurer can also tell you what your plan covers for pain management visits and procedures.

Will insurance cover every treatment?

Not always. Coverage depends on your plan and the service. Regenerative medicine is usually not covered by insurance.

Who can I ask about a bill?

Call 214-618-9600 during office hours, or contact our team.

Next steps

Our front desk can answer questions about insurance and billing during office hours: Monday to Thursday, 7:30 AM – 4:00 PM, and Friday, 7:30 AM – 12:00 PM. New to our practice? Read our new patient information.

Book an appointment

Have you been to our office before?

Prefer to talk? Call 214-618-9600.
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